Help Center English US. My Personal Account Was Disabled. If you think your account was disabled by mistake, please enter the following information and we will consider your profile for review. You can submit more information here for up to 30 days after your account was disabled. After that, your account will be permanently disabled and you will no longer be able to request a review.
Only submit this form if your account has been disabled for violating Facebook's Community Standards. Click on this page to request access to your personal data on Facebook. Contact Facebook by mail : Facebook, Inc S.
Read our tutorial with all the phone numbers to contact Facebook by phone. Facebook India office address: Facebook India Pvt. Hyderabad Building no. Facebook, Inc. Attn: Facebook Designated Agent S. California Avenue Palo Alto, California In case of bullying, harassment and threats, contact the police. Here are the links to get a quick answer if you are lucky : Contact Facebook : First of all, be sure to check that the answer to your question can not be simply found : 1.
In the Facebook Safety Center for all questions about security, threats, harassment Contact Facebook by email The list of Facebook email contacts: Email on the Facebook Registrar page: domain fb.
Support for Businesses advertising The site dedicated for businesses on Facebook can be found here Specific ressources for businesses are available here Contact the support by email using this form If you are a business, a brand or an agency with a large advertising budget: you can have direct support from your account manager with whom you will be able to discuss, chat and email For SMEs : Facebook has a chat service for all questions related to advertising on Facebook.
Get an answer from Facebook Get a real answer to your questions requires to take different paths : 1. Click to tweet and share this guide with your network it can help Contact Facebook through their official pages Facebook manages several pages managed by humans not robots , you can directly ask them questions : a.
Contact Facebook: report a problem To report a problem on Facebook , visit your profil and click on the arrow icon on the right side of the header. Click on « Help and support » : 2. Click on « Report a problem » : Contact Facebook with email forms When to try to contact Facebook by email or using a contact form , describe your problem with details, give the email address of your account, the useful links.
How to find a job at Facebook? Contact the Attorney General of your State if Facebook keeps ignoring your requests. Manage consent. Fermer Privacy Overview This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website.
We also use third-party cookies that help us analyze and understand how you use this website. A Mutual Legal Assistance Treaty request or letter rogatory may be required to compel the disclosure of the contents of an account. Further information can be found here. Operating fake accounts, pretending to be someone else, or otherwise misrepresenting your authentic identity is not allowed, and we will act on violating accounts.
Please see our Account Integrity and Authentic Identity policies here. We will take steps to preserve account records in connection with official criminal investigations for 90 days pending our receipt of formal legal process. You may expeditiously submit formal preservation requests through the Law Enforcement Online Request System , or mail as indicated below.
In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official may submit a request through the Law Enforcement Online Request System.
Note: We will not review or respond to requests submitted by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials. We report all apparent instances of child exploitation appearing on our site from anywhere in the world to the National Center for Missing and Exploited Children NCMEC , including content drawn to our attention by government requests.
If a request relates to a child exploitation or safety matter, please specify those circumstances and include relevant NCMEC report identifiers in the request to ensure that we are able to address these matters expeditiously and effectively. We will search for and disclose data that is specified with particularity in an appropriate form of legal process and which we are reasonably able to locate and retrieve. We do not retain data for law enforcement purposes unless we receive a valid preservation request before a user has deleted that content from our service.
We will be unable to process overly broad or vague requests. All requests must identify requested records with particularity, including the specific data categories requested and date limitations for the request, as well as include:. If a law enforcement official is seeking information about a Facebook user who has provided consent for the official to access or obtain the user's account information, the user should be directed to obtain that information on their own from their account.
For account content, such as messages, photos, videos and timeline posts, users can access Facebook's "Download Your Information" feature from their account settings. Users do not have access to historical IP information without legal process. Our policy is to notify people who use our service of requests for their information prior to disclosure unless we are prohibited by law from doing so or in exceptional circumstances, such as child exploitation cases, emergencies or when notice would be counterproductive.
We will also provide delayed notice upon expiration of a specific non-disclosure period in a court order and where we have a good faith belief that exceptional circumstances no longer exist and we are not otherwise prohibited by law from doing so.
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